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Genentech takes the health and safety of our patients, customers, employees and local communities very seriously, and we are actively responding to the global COVID-19 pandemic. For more, please visit our COVID-19 response page.

Supplier Relations

We achieve our corporate goals by employing best-of-class practices in the acquisition of goods and services and by seeking optimal value and quality at the best price with qualified suppliers.

As a supplier, your business supports Genentech's mission and values. At Genentech, we commit ourselves to high standards of integrity in contributing to the best interests of patients, the medical profession, our employees and our communities. Suppliers are expected to understand and embrace these ideas when conducting business with Genentech and the supplier's partners.

Notice for Suppliers

We have recently updated our Invoice Rejection policy. More information on invoice rejections and our procurement & payment processes can be found here.

Expectations of Our Suppliers

Suppliers play an important part in our success. As such, we request that, in the course of conducting business with Genentech, suppliers refrain from conduct that is outside our ethical boundaries.

We expect our suppliers to practice the following ethical standards:

  • Avoid the intent or appearance of unethical or compromising conduct.
  • Avoid personal or business activity that could create a conflict of interest.
  • Protect confidential or proprietary information provided by Genentech.
  • Do not seek information about other Genentech suppliers (prices, services, performance, etc.).
  • Use the appropriate communication channels.
  • Do not provide gifts or entertainment of more than minimal value.

What We Purchase

As a dynamic biotechnology company, we seek suppliers with innovative products and ideas that will contribute to the continuing growth of our commercial, manufacturing, research, development and business support efforts. Suppliers should provide quality products and excellent customer service at competitive prices.

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